Return & Refund Policy

At Here And Now Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

  • We accept returns within 7 days of delivery.

  • Items must be:

    • Unused

    • In original condition

    • In original packaging

  • Proof of purchase is required.

2. Items Not Eligible for Return

  • Items that are damaged due to misuse

  • Items returned after the 7-day return window

  • Items not in original condition

3. Exchange Policy

  • Exchanges are accepted within 10 days of delivery.

  • Exchanges are subject to product availability.

  • If the requested exchange item is unavailable, a refund will be issued instead.

4. Return Process

To initiate a return or exchange:

  1. Contact us at contact@vanerix.store within the return period.

  2. Provide your order number and reason for return.

  3. Our support team will provide return instructions.

Please do not send items back without contacting us first.

5. Refund Processing Time

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method.

6. Shipping Costs for Returns

  • Original shipping costs are non-refundable.

  • Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately.

  • Provide photos or videos for verification.

  • We will arrange a replacement or refund at no additional cost.

8. Contact Information

For questions about returns or refunds, please contact us:

Here And Now Store
Phone: (954) 554-4957
Email: contact@vanerix.store
Address: 745 NE Dixie Hwy, Jensen Beach, FL 34957, United States